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Home — About Us — Sustainability

Sustainability

Our place in the world

Crown Worldwide Group’s approach to sustainability builds on almost six decades of corporate social responsibility (CSR) work, which has seen it stand side-by-side with its people, clients and the communities in which it operates.

But it is evolving that legacy seeking to take a simple, progressive approach, focused in particular on how the company can reduce its environmental impact – while continuing to deliver on social and governance issues.

As an integral member of the Crown family of brands, Crown Workspace is on this same journey.

“Over the last 60 years of business, we have undertaken a lot of wonderful work to support, give back, and contribute prosperity to the communities in which we operate. This work is the embodiment of a philosophy that has been central to the way we go about our business.

 

“But we recognize the need to drive far greater impact through our business activities. That is why sustainability has become a strategic priority for us. We understand that it’s imperative we take fast action to do more and play a bigger role in protecting and preserving the climate and environment, building on the areas of sustainability in which we have always been so strong.”

 

-Jennifer Harvey, Group CEO, Crown Worldwide

Understanding our place in the world means acknowledging that – as an organization – we are reliant on key resources, from people to energy. Through our strategic approach, we create value to sustain and enhance those resources, while making the world simpler to navigate.

 

Our approach is split into three areas:

Environment
Social
Governance

Sustainability at Crown

“We have made major strides, earning an EcoVadis Bronze Medal, formalizing our commitment to the Science Based Targets initiative (SBTi), and embedding sustainability into the business through SMART ESG performance goals, integrated carbon reduction planning, and the introduction of key policies, including our Diversity, Equity & Inclusion Policy and Sustainable Procurement Policy in the past year.

We also aligned our 60th anniversary celebrations with the United Nations Sustainable Development Goals, reinforcing our global values through local impact.”

– Joy Lam, ESG Director, Crown Worldwide

Key areas of progress in 2024: 

Advancing our climate strategy with Science-Based Targets

Crown made a significant step forward in its climate journey with the Board’s endorsement to set a Science-Based Target (SBTi), the world’s most rigorous and globally recognized framework for corporate climate action. This decision firmly positions Crown among the growing group of companies taking credible, science-aligned action to limit global warming and reduce greenhouse gas emissions.

EcoVadis recognition across the group

We’re proud to have received a Bronze Medal from EcoVadis, a globally respected sustainability ratings platform. This marked a significant step forward in our ESG journey, reflecting an 18 point improvement from our 2023 score.

Advancing sustainable procurement

We made significant progress in embedding sustainable procurement into our global operations, aligning our purchasing decisions with our broader ESG objectives.

You can read about the approach we’re taking to sustainability in our 2025 report, which looks back on our progress under environment, social, and governance in 2024.

Download the 2025 Sustainability Report

Reporting

In 2024, we continued to build on a six-decade long CSR legacy, with sustainability a core Group priority. It was a year focused on building on the foundations of our 2022 Carbon Footprint baseline to drive greater environmental impact, through data, investment and empowerment – while continuing to deliver social impact, with improved governance.

You can read about the approach we’re taking to sustainability in our 2025 report, which looks back on our progress under environment, social, and governance in 2024.

Our reporting approach aligns with global frameworks such as GRI, UNGC and CSRD.

Environment

We know that to operate an deliver services to our clients and customers, we require the use of natural resources. What resources we use, and how we use them, can impact the environment. It is our place to take careful consideration of the use of those resources.

Our work in this area focuses on:

    • Energy use, emissions and air quality
    • Circular economy and waste management
    • Packaging material, storage boxes & crates
    • Sustainable services

Social

As an employer of 3000 people in over 45 different countries – 360 of which are employed with Crown World Mobility – we know it is our place to champion diversity, protect our people and ensure our communities are all the better for us operating within them. So from ensuring the safety of our people, to strictly adhering to labor and human rights best practice, to bringing prosperity and enhancement to the local communities in which we operate, we are committed to over-delivering against our social responsibilities.

Our work in this area focuses on:

    • Wellbeing, health & safety
    • Diversity, equity and inclusion
    • Giving back
    • Labor and human rights
    • Learning and development
    • Reward and recognition

Employees in an office sat around their desks, talking to each other

Governance

As a specialist logistics business that has tens of thousands of corporate clients and has helped to relocate over three million families, we know that it is our place to uphold the highest standards in business. Whether it’s a question of ethics, compliance, driving best practice in the supply chain, or doing everything within our power to protect against cyber threats, we are committed to driving good governance – while ensuring simplicity for our clients and partners.

To ensure this, we focus our effort in four key areas:

    • Accountability and decision-making
    • Compliance and ethics
    • Anti-bribery and corruption
    • Data security, protection & privacy

Sustainable services

We are proud to work with clients to reduce their environmental impact, and offer a host of solutions that ensure workplace change doesn’t contribute to climate change.

Read more about our recycling and disposal services here.

Recycling & Disposal