Frequently Asked Questions
Why should I choose Crown Workspace Malaysia?
Crown Workspace Malaysia helps you consider all the things you need to know when faced with an office relocation or refurbishment project. Our goal is for it to have minimal impact on your business operations.
Crown Workspace is dedicated to consistently supporting client’s workplace needs as they change and grow. We have been moving people and businesses for almost 60 years and understand that no two projects are the same. Our objective is to provide clients with hassle free and sustainable workplace change projects.
We tailor our services to each unique project, be it corporate or specialist, with sustainability at the core of everything we do. Our services and expertise span across office moves and changes, IT services, office furniture, reinstatement, sustainable workplace solutions and commercial storage.
Is it possible to arrange an office moving on weekends / Public Holidays?
Yes. Most of our office relocations happen after office hours, either evenings or weekends, so you can be confident that there is minimal downtime and disruption to your business.
Do you have standard price packages?
There is no one size fits all price for an office move and costs can vary greatly. To accurately assess your office removal, we provide a free, no-obligation site survey. Our office move consultants will discuss your business requirements and answer any questions you may have during the site survey.
We tailor our services to each unique project, be it corporate or specialist move, with sustainable solutions integrated into everything we do.
Do I need to pay for a site survey?
No. Our consultants will visit you on-site, free of charge, to scope out every detail of your office removals project. This is to ensure that we provide you with an accurate quotation for your move.
Can we arrange a site survey online?
Yes. However, we strongly advise clients to opt for an onsite survey to allow our consultants to better understand the environment of the workspace and give you a more accurate quote.
Can you help with arrangements with my property management?
Yes. Your designated Move Manager will get in touch and arrange all that for you with your property management.
Are you able to move industrial/F&B equipment?
It depends. Subject to the type/size of equipment. Our consultant will advise accordingly during the site survey.
Is it possible to move built-in assets?
It depends. Subject to the type/size of built-in assets. Our consultant will advise accordingly during the site survey.
How much notice is required to book an office relocation service?
Bookings should be made as far in advance as possible to secure your preferred booking day and give us the best chance to prepare properly for your office move. Booking dates are subject to availability.
How to get a quotation from Crown Workspace Malaysia?
What is the process to get a quotation?
Once the online form is filled or the enquiry is emailed to us, our consultants will get in touch with you within 1-2 business days.
A consultant will give you a free quote based on your office space requirements and personal needs after a free, and no-obligation on-site survey.
How long does it take to receive a quotation after a site survey?
It depends, usually within a week’s time.
What should I do to get a quotation urgently?
Email your enquiry to us at firstname.lastname@example.org, and state your urgency. Our consultants will get in touch with you within 24 business hours.
How do I pay?
Invoices can be paid by bank transfer, credit card or cheque
Do you require a deposit?
Subject to individual project terms
When will I be required to pay for the service?
Subject to individual project terms
Do you provide invoice?
Yes. Once payment is made, your Move Manager will email you an e-invoice.
Do you have packing service?
Yes. Crown Workspace Malaysia is a specialist in moving your office and supplies from Point A to Point B – and everywhere in between! Our team of expert packers will help pack and unpack your items, making sure your office assets are fully protected during transit.
What do I do with the boxes after unpacking /move?
We do provide post-move service to retrieve unused packing materials, unpacked boxes and all debris at the end of the service from the site after move-day.
Your quotation is inclusive of the collection of boxes and other discarded packing materials at the end of the move.
How can I move my fragile IT equipment and servers safely?
Crown Workspace Malaysia has a great team of experienced IT specialists in moving sensitive IT equipment. Just provide us with details of the equipment you need to move and leave the rest to us.
Does Crown Workspace offer unpacking, assembling and installation service?
Yes. The movers and packers here at Crown Workspace are highly trained and experienced in dismantling and reassembling office furniture. Let your Move Manager know prior to your move if you would like this service.
Do you provide storage service?
If you need a place to keep your office assets for any period while between moves, we provide the storage.
For more information about our storage service, visit here.
How long does corporate relocation usually take?
It depends. There are a lot of factors that could make your office moving experience longer or shorter. Office moves can take anywhere from one month to one year. But don’t worry, our movers are trained to plan your move with as minimum disruption as possible.
What if some of my items is damaged or lost?
Our Crown Care Transit Protection for your office assets such as furniture, IT equipment and etc, puts you in control. Our comprehensive Crown Care Transit Protection plan is designed to provide the coverage you need against the risks associated to your office assets. You could opt for full replacement cost coverage on your office assets.
The Chase are the UK’s most awarded creative consultants and engaged with Crown Workspace to move from their fifth floor office to a brand new purposely designed space.
We ensured the safe and efficient relocation of a multi-million business into newly-refurbished offices — with not a second of productivity lost.
Crown Workspace coordinated and executed the move of over 350 staff, consisting of transporting furniture, delicate artifacts and IT equipment.