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Case Study

North West Local Authority

Objectives

The primary objective was to relocate staff while maintaining productivity and service delivery.

Staff productivity and public services needed to continue without interruption.

Sensitive records required secure handling, transportation, and storage.

The new office required structured layouts and purpose-built storage systems.

Clear communication and staff support were essential for project success.

Project solution

Crown Workspace partnered closely with the authority to deliver a phased relocation programme.  The services provided included

The project was delivered across five carefully planned phases.

Secure crate hire supported the safe transportation of furniture and equipment, whilst specialist teams packed, transported, and unpacked sensitive records using structured processes.

Purpose-built racking systems were installed to optimise document storage and support long-term archive management.

Regular communication supported staff preparation and engagement and confidence throughout the move.

Specialist packing methods protected sensitive legal and archival materials.

A phased delivery approach ensured departments remained operational.

Change management support helped staff adapt to the new working environment.

Project Feedback

The relocation was completed smoothly with minimal impact on daily operations.

All staff and records were transferred safely and efficiently.

The new office environment improved collaboration and workplace efficiency.

Modern storage solutions enhanced compliance and long-term document management.

The project met all programme milestones and operational requirements.

“Thanks to Andy and his team, the relocation project was a great success.  The onsite staff have been outstanding throughout, demonstrating incredible patience and expertise.  Their dedication, professionalism, and teamwork were truly invaluable in ensuring a smooth transition.  We sincerely appreciate their hard work, problem-solving skills, and commitment to excellence – we couldn’t have achieved this without them”.

Facilities Officer

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