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Case Study

Reconfiguring existing workspace for government-funded organisation

Supporting flexible working practices


A central government-funded organisation decided to consolidate their London HQ premises due to the changes in working practices identified during the COVID-19 pandemic. Two occupied floors were to be released to hand back to the landlord.

Following a program of refurbishment by the client, Crown was required to reconfigure the existing workspace to support flexible working arrangements. Excess furniture was to be redistributed by Crown to two other departments in London and the Midlands.

Reconfiguration of existing furniture

Crown Workspace’s Account Manager made a site visit with the client’s project leader to understand requirements and discuss logistical specifications. A defined resource and activity schedule was proposed and timelines to support the requirements were established.

Crown Workspace provided cartons in advance for packing by the project team with a colour coded labelling scheme established for swift identification of items being delivered to the two separate destinations.

Cartons were provided for the advance packing of lockers and storage by the client project team. On the move dates, dedicated Crown packing teams then took responsibility for the safe packing of kitchen crockery and glassware.

To fulfil the furniture reconfiguration, Crown’s fitting teams dismantled and reassembled furniture according to the agreed floorplans. Bench style workstations were repositioned using specialist desk ‘sliders’ to minimise dismantling where possible. Bespoke bookcases and collaborative meeting booths were repositioned to fit their new locations. The team were able to relocate some storage cabinets containing confidential paperwork with the contents in situ in order to avoid unnecessary exposure.

For redistribution of furniture to the other London and Midlands locations, items for the Midlands were loaded at the front of the vehicle, with items for the project office in London loaded at the rear for first drop-off. Using one single vehicle for the two deliveries represented a financial saving for the organisation as well as ensuring minimal environmental impact.

The internal moves were completed over a two-day period with surplus furniture initially extracted and delivered to the London office and The Midlands office being delivered the following day.

Crown Workspace was able to provide flexibility for the project with initial delays due to the ongoing refurbishment programme. Once a schedule was finalised, Crown delivered this project within the agreed timescale and quoted price.

The services provided included:

  • Account Manager site visit and project plan
  • Advance provision of packing materials
  • Packing team for communal areas
  • Reconfiguration of existing furniture in new location
  • Delivery to two destinations

“A huge thanks to Crown Workspace – they did a fantastic job!”


Client, Government-Funded Organisation

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