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Case Study

Springer Nature Group – successful IT relocation

IT relocation support for global publisher’s move to a flexible workspace in London

Springer Nature Group is a global research and education publisher with a wide portfolio of brands (including Springer, Nature, BMC and Macmillan Education), which opens doors to discovery by providing access to trusted knowledge and helping researchers disseminate their findings.

As part of a move towards a flexible workspace for around 1,500 staff in their London Campus, Springer Nature required specialist IT relocation support for the transfer of desktop IT equipment between buildings. Equipment included IT iMacs, Mac monitors, PCs, monitors, cabling, monitor arms, doc stations, mice and keyboards. The workplace changes were planned to take place over an 8-month period, to be completed in three phases.

Meticulous planning and labelling for maximum efficiency

An account manager from Crown Workspace’s specialist IT division made initial site visits to establish the client requirements and define logistical boundaries for the project. This was followed up with a competitive and detailed quote which was accepted by the client. A budget and timeframe was agreed, with built-in flexibility for eventual schedule changes should they be required.

To oversee the project, Crown provided a dedicated project manager for the client who expressed the need for a strict sequence of work for each of the three phases. To facilitate the process in the most methodical way possible, meticulous care was taken over the identification and labelling of all individual items. IT specialists then decommissioned the equipment which was then carefully wrapped with anti-static bubble wrap and packed into crates. Make and model items were kept together with labelling both inside and outside of the crate to enable an efficient process at the IT recommission stage. Packed items were kept in a holding area whilst the floors were reconfigured, then once each floor was ready, the Crown team unpacked, reinstalled and recommissioned each item according to the plans.

Crown Workspace all managed the safe and secure WEEE recycling for the project.

From the initial planning stages, Crown Workspace’s IT division delivered a carefully planned IT relocation to conform to the client’s budget, timescale and logistical requirements, providing flexibility to fit around the reconfiguration works for each office space.

The services provided included:

  • Site visit
  • Specialist IT project manager
  • IT decommission
  • IT packing and unpacking
  • IT swap out
  • Monitor arm installation
  • IT recommission
  • WEEE recycling

“Our transition to a flexible workspace has been completed on time and in budget, despite the challenges of doing so in the midst of a pandemic.

The Crown Workspace IT division have provided a positive experience with supporting the success of the project through their professionalism and the quality of service.”

Karen George, Senior IT Project Manager

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