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Case Study

Moves and changes support for team of 350

Close collaboration to meet a complex requirement

A financial services provider based in Wolverhampton required the restack of a team of 350 across three neighbouring buildings. The aim of the reorganisation was to reunite departments in preparation for a return to office-based working, as Covid restrictions had necessitated separation between the three properties. Some moves were internal whilst others required relocation between buildings.

Crown Workspace was requested to provide a solution which was to take place over a month in Autumn 2021.

Solution

Crown’s project team made an on-site visit to discover precise requirements and put together a comprehensive plan for optimising efficiency during the restack.

Between Crown and our client, a three-phase relocation was suggested to minimise disruption. Careful planning eliminated the need of double movements and specialists from Crown’s IT department completed a detailed audit in preparation.

The three phases took place over weekends, with complex transfers between buildings happening during each phase. On Friday evenings, Crown’s IT specialists decommissioned desktop IT, packing it for transfer to the appropriate location. The Moves team packed, labelled and relocated furniture during the Saturday, with installation and IT recommission (including testing) completed on Sundays. Crown’s post-move support was in place on Mondays should any difficulties arise.

Results

Early collaboration and planning between Crown and the client resulted in minimal relocation phases as well as avoiding double moves. Despite the complexity of the requirement, the 3-phase restack was completed seamlessly and delivered on time, with all buildings ready to accommodate staff who returned to their desks on 1st December 2021.

The services we provided included:

  • Project management
  • Expert IT audit
  • IT decommission and recommission

“We know how good Crown are as a company and I will always be reaching out for any support we may need moving forward. Look forward to working with you again in the future.”

Property Services Manager

Check out our Moves and Changes services here