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Case Study

Parliamentary Estate Directorate (PED) – delivering a professional removal and porterage service

Providing a professional service

The Parliamentary Estate Directorate (PED) required a professional removal and porterage service to cover their entire estate. This was in addition to requiring storage for contemporary and historic furniture that would need transferring in and out of store as well as specialised IT relocation services in to cover all requirements of both the House of Lords and the House of Commons.

For all elements of the contract, it was a critical requirement that a suitable number of securely cleared personnel would be available to provide support on-site for special occasions including:

  • General Elections
  • State Opening of Parliament and State Visits
  • Other Special Projects

The project involved a full TUPE process combined with a month of shadowing the existing works programme to gain familiarisation of the Estate and working practices.

Carrying out various types of moves

The integrated service of the divisions within Crown Workspace provided a single-source solution. We provided removals, porterage and storage for PED to support the House of Commons and House of Lords personnel.

We have a core porterage team on-site full time to carry out various types of moves, dining room and conference setups. We have approximately 100 personnel security cleared to attend site at PED.

One of the largest projects we have completed for PED involved 1,200 personnel and related to the General Election. This included setting up temporary accommodation for new members and moving defeated members within the Estate.

Providing a smooth transition

It was critical to provide a smooth transition throughout this period. To support the physical move the System team, had to collect, store, and distribute IT equipment for new MPs and staff.

Crown Workspace has since been awarded this contract for an additional three years.

The services provided included:

  • Core Porterage
  • Project Moves Management
  • Packing and Unpacking of Filing
  • IT Services
  • Conference and Dining Room Set Ups
  • Storage of Historic and Contemporary Items including Environmentally Controlled Areas

We have 25 cleared engineers that are CTC (Counter Terrorist Check) cleared for this project and operate the daily running of the help desk. The services provided include the:

  • Distribution and installation of new IT equipment
  • Collection and environmental and secure disposal of all redundant equipment
  • De-commissioning, transportation, cleaning and re-commissioning on all project-related work

In addition to this, we have supported clearance requirements to ensure that items that need to be disposed of are dealt with in the most sustainable way. This has included sending thousands of carpet tiles for reuse via a social enterprise partner saving both money and carbon emissions as well as supporting employment generation.

To find out more about our move and change services, and how we can help you with your workspace move, get in touch.

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